Pantheon is not a collection agency or a solicitor.
If you are a borrower who has been contacted by Pantheon, it means we have been hired by your school to assist – at no charge to you – in managing your student loan repayment.
We can provide information on your loan payments (when is your due date, who is your servicer, where to send payment, etc).
We can describe the options available to you (alternative repayment plans, loan consolidation) to possibly reduce your monthly payments.
We can describe the options available to you (deferment or forbearance) if you are unable to make payments at this time.
We can connect you to your loan servicer to arrange payments or options. We can stay on the phone with you in case you have questions.
We can describe the consequences of defaulting on a loan payment.